General Visa Information


・Please note that all information given here is of a general nature. Application procedures vary according to nationality and purpose of journey to Japan. It may be that when an applicant applies for a visa, he/she is asked to provide further documents which have not been mentioned here.
・To avoid confusion, please contact the Consular Section directly to confirm the application procedure.
・Open Monday - Friday between 9:00 - 12:30(applications and collections), and 14:00 - 16:00(Collections only). Closed on South African and some Embassy holidays- Please check here
・Visa applicants living in the West Cape area should apply to the Consular Office of Japan in Cape Town. Please check here.
・All visa applications must be submitted by the applicant in person at this office.
・Visa application forms are available at the following link. (sample)
Notice for Holders of Non-Machine Readable Turkish Passport Entering Japan.
Visitors to Miyagi, Fukushima, and Iwate prefectures

Criteria of Visa Insurance

Update on December 27, 2020: The procedure of entry into Japan from all countries / regions has been amended

・A Japanese visa may be issued to an applicant, when he/she meets all of the following requirements and if the issuance is considered to be appropriate.
The applicant possesses a valid passport and is entitled to re-entry to a country of his/her nationality or a country of his/her residence
All submitted documents are authentic, completed and satisfactory.
The activities to be engaged in Japan/the civil status or the position of the applicant/the period of stay meet the requirements for the status of residence and the period of stay stipulated in the Immigration Control and Refugee Recognition Act. (Cabinet Order No.319 of 1951. hereinafter referred to as the “Immigration Control Act”.
The applicant does not fall under any of the items of Article 5, Paragraph 1 of the Immigration Control Act.


*24 hours/7 days a week, English only
TEL 0800060109
*This hotline is designated for visa applicants residing in South Africa.
*If you are calling from South Africa, you will be charged a domestic call fee for your call.
*This Hotline will only provide general information regarding Japanese visas.
*The Hotline will not connect you to the Embassy's (Consulate-General's) Visa Office (Section). If you need to contact the Embassy (Consulate-General) in regards to a pending visa application, please contact the Embassy (Consulate-General) directly during office hours. Tel: +27 12 452 1500

Notice for an appointment on applying for a visa